How to Create A Custom Sending Domain in GoDaddy

  1. Klaviyo
    1. Sign into your Klaviyo Account
    2. If using the old Klaviyo view
      1. Click on your shop name in the upper right hand corner and select Account
      2. Select Settings, then Domains and Hosting (directly under)
    3. If using the new Klaviyo view
      1. Click on your shop name in the lower left hand corner and select Settings
      2. Click on Email and then Domains
    4. Click on Add (black button)
    5. Under Root Domain, enter your website (ie: glow-group.com)
      1. Note: This will be the url your website displays as, not your .myshopify.com url
    6. Under Sending Domain, enter mail
    7. Select Static
    8. Click Next
    9. Select your DNS provider
    10. This will populate the records that need to be added to your DNS
  2. GoDaddy
    1. Sign into your GoDaddy account
    2. Click on your name in the top right hand corner, then select My Products
    3. To the right of the domain name you would like to add the record to, click DNS
    4. Click Add New Record
      1. Under Type choose CNAME
      2. Under Name type mail
  • Under Value: copy the value from the corresponding line in Klaviyo and paste here
  1. Under TTL, select 1 Hour
  2. Click Add Record
  1. Repeat steps d.i. thru d.v. for the following two CNAMES listed in Klaviyo
  2. Once all CNAME records are added, to add the TXT record: Click Add
    1. Under Type, select TXT
    2. Under Name, select @
  • Under Value: copy the value from the corresponding line in Klaviyo and paste here
  1. Click Add Record
  1. Once all records are added, wait 5 minutes, then click on Verify Records in Klaviyo
    1. Note: This CAN take up to 48 hours, but often happens within minutes